Privacy Policy


Privacy Policy

Last updated: 30 July 2025

At Ave Europa, accessible at https://ave-europa.eu, we are committed to protecting your personal information and your right to privacy.

1. What Information We Collect

We collect personal data you voluntarily provide, including:

  • Full name
  • Email address
  • Any information submitted through contact forms or account registration
  • Payment and Billing Information: If you make a donation, we collect your billing address and payment details. Note that for credit card payments, we do not store your full credit card number on our servers; this is handled securely by our payment processors.

We may also automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and duration of visit

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries
  • Register and manage user accounts
  • Improve website performance
  • Send important updates or newsletters (if subscribed)
  • Ensure site security and prevent fraud
  • Process donations and issue donation receipts.
  • Comply with tax and legal obligations regarding financial transactions.
  • Detect and prevent fraudulent transactions.

3. Sharing of Data

We do not sell or rent your personal data. However, we share data with trusted third-parties strictly to support our operations:

  • Service Providers: Providers who assist with website hosting and maintenance.
  • Payment Processors: We use third-party services for payment processing (e.g., Stripe, Wise). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
  • Legal & Tax Authorities: We may share transaction data with tax authorities if required by law to maintain our NGO status or for tax reporting.

4. Payment Processing

We accept donations through various methods, including Stripe, Wise, and Direct Bank Transfer.

  • Stripe: When you donate via credit card, your payment is processed by Stripe. You can view their Privacy Policy at https://stripe.com/privacy.
  • Wise & Bank Transfer: If you donate via Wise or Bank Transfer, we may see your bank account name and number on our bank statements. This information is kept strictly confidential and used only for accounting and tax receipt purposes.

5. Cookies and Tracking

We use cookies to enhance your user experience. You can choose to disable cookies through your browser settings, but parts of the site may not function properly.

6. Data Retention

We retain personal data for as long as necessary to provide you with services. However, please note that financial and donation records are retained for 7 years as required by tax law and accounting regulations, even if you request deletion of your account.

7. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your data (where applicable)

To exercise these rights, contact us at privacy@ave-europa.eu.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

If you have questions, reach out to:
📧 Email: contact@ave-europa.eu
🌐 Website: https://ave-europa.eu